More occupation stuff

If you can access the Channel 4 documentary “Phone Rage” that’s on now, through 4OD (the online C4 service), or via ‘catch up’ services on cable, can I suggest that you snap up ‘customer services’ or add ‘telesales’ for your research area. There are a couple of video clips on the regular website.

It’s fascinating stuff.

Do you any of you do call centre work?

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